Driving Hospital Performance and Medical Error Prevention with 1:1 i-Collaboration™

With considerable experience in IT User collaboration, we have shifted focus to Hospitals because of their importance and their challenges. Our process empowers the staff to seek improvement in the areas they feel are most important / critical; and our innovative tools enable them to construct complete, actionable recommendations, which are then aggregated, scored and ranked based on criticality and impact.

Effective staff collaboration is essential to improving patient care quality, patient & staff safety, productivity, costs, retention and recruiting. The staff touches the patients; they know where the problems are; and they know how to fix and prevent them. Is your management team . . .

  • Fully leveraging your staff’s knowledge, insights and goodwill?

  • Getting complete and actionable recommendations from them?

  • Taking rapid action on the most important opportunities?

How important is your staff?  Here’s one icon’s perspective:

Sam Walton, who built the world’s largest company, spent much of his time listening to his in-store associates.  He said listening to associates was most important because in listening to one associate you’re listening to many customers. . . plus associates can tell you not only how customers think you’re doing, but how to be better.  The 1:1 approach supercharges Sam’s skill by being able to engage thousands of frontline staff and produce a quantified short list of the most critical needs all – in just a few days.  The process:

  • Empowers and values staff by looking to them to shape the future and by listening to each one of them
  • Saves research / analysis time for management team and keeps team current with staff insights
  • Sustains management and staff focus on continuous performance improvement and medical error prevention

Collaboration worked for Sam and  1:1 i-Collaboration will work for you – a hosted solution that can make an impact in just weeks.

These leading enterprises have used 1:1 i-Collaboration to take rapid action on the things that matter most:

                   

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